Public Service Pension Plan
PSPP is located at the Alberta Pensions Services office.
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9
PSPP is located at the Alberta Pensions Services office.
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9
Phone: 1-877-453-1PSP (1777)
Fax: 780-421-1652
E-mail: memberservices@pspp.ca
This e-mail address is for general inquiries only, and any personal or pension information must be sent using the Secure Mailbox on mypensionplan.ca.
Mail:
PSPP c/o Alberta Pensions Services Corporation
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9
PSPP pension benefits are administered by Alberta Pensions Services Corporation (APS) which provides member and retiree services on behalf of the Plan.
Please note that effective March 19, 2020, the APS building is closed to the public until further notice. If you need to drop off important pension documents, you may use the secure drop box located outside of APS’s front entrance. Documents are collected from the secure drop box regularly.
Our member services centre remains open for telephone calls. You can also use mypensionplan to submit electronic documents through a secure mailbox.
APS is located at:
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9
To contact us from outside North America:
International calling codes vary by country. Please confirm with your local telephone service provider before dialing.
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If you would like to make an in-person appointment, please call us or book an appointment via mypensionplan.ca.
The Client Service Advocate ensures that APS delivers on its commitments to members and pensioners to provide excellent client service. If you disagree with an administrative decision made by APS that affects your pension plan status or benefit payments, you may request an administrative review by contacting the Client Service Advocate.
Phone: 1-888-643-1337
If you have a concern about how your personal information is handled, contact our Privacy Advocate.
Phone: 780-391-3724
E-mail: privacy@apsc.ca
If you are an employer who participates in PSPP, or would like to become one, you can contact our Employer Services representatives.
Phone: 1-877-391-EMPL (3675)
Fax: 780-415-9598
E-mail: employerservices@apsc.ca
Mail:
PSPP c/o Alberta Pensions Services Corporation
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9
All media inquiries should be directed to PSPP's administrator, APS, at mediacontact@pspp.ca.
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You can contact the PSPP Corporation with inquiries regarding governance of the Plan. This includes:
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E-mail: board@pspp.ca Mail: |