Location Map

APS – Scent-Reduced Workplace

Did You Know?
mypensionplan gives you secure access to your pension information when you need it. It’s easy, convenient and green! To learn more, click on the mypensionplan logo below.


Contact Us

Our offices are open from 8:15 a.m. to 4:00 p.m. (MST), Monday to Friday (excluding holidays). If you would like to make an in-person appointment, please call the Member Services Centre.

Click + in each section to expand contact information.

MEMBERS – Contact the Member Services Centre

Contact the Member Services Centre if you have questions about:

  • Calculating pension benefits
  • Retirement options
  • Your member annual statement
  • Requesting or filling out forms
  • Changing contact information

Phone:
1-877-453-1PSP (1777)
 
If you live outside of North America, please call our international toll-free phone number: enter your country's international calling/access code, then 1-800-661-8198 (local long distance dialing rules will apply).

Your international calling code may vary by country. Please confirm with your local telephone service provider before dialing.
Fax:
780-421-1652
E-mail:
 
Please do not send personal information by e-mail. E-mail is not a secure method of transmitting sensitive information (such as your member ID, social insurance number, birth date or address). To protect your privacy, any requests containing personal information should be made by telephone, fax, mail or in person by appointment. For a more timely response to requests, please provide a daytime phone number.

Mail:
 
 
PSPP c/o Alberta Pensions Services Corporation
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9
 

For inquiries regarding plan governance, please refer to the PSP Board contact information below.

EMPLOYERS – Contact Employer Services

Contact Employer Services if you have questions about:

  • Explanation of pension information for administrative duties
  • Requesting or filling out forms
  • Employer workshop schedule
  • Assistance with Pension e-guide
Phone:
1-877-391-EMPL (3675)
Fax:
780-415-9598
E-mail:
 
Please do not send personal information by e-mail. E-mail is not a secure method of transmitting sensitive information (such as your member ID, social insurance number, birth date or address). To protect your privacy, any requests containing personal information should be made by telephone, fax, mail or in person by appointment. For a more timely response to requests, please provide a daytime phone number.

Mail:
 
 
PSPP c/o Alberta Pensions Services Corporation
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9
PENSIONERS – Contact the Member Services Centre

Contact the Member Services Centre if you have questions about:

  • Payment of benefits
  • Calculation of benefits
  • Pension plan terms
  • Requesting forms
Phone:
1-877-422-4748 (toll free in North America)
 
If you live outside of North America, please call our international toll-free phone number: enter your country's international calling/access code, then 1-800-661-81988 (local long distance dialing rules will apply).

Your international calling code may vary by country. Please confirm with your local telephone service provider before dialing.
Fax:
780-415-8792
E-mail:
 
Please do not send personal information by e-mail. E-mail is not a secure method of transmitting sensitive information (such as your member ID, social insurance number, birth date or address). To protect your privacy, any requests containing personal information should be made by telephone, fax, mail or in person by appointment. For a more timely response to requests, please provide a daytime phone number.

Mail:
 
 
PSPP c/o Alberta Pensions Services Corporation
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9
Contact the PSP Board

Contact the PSP Board if you have inquiries regarding the governance of PSPP.

E-mail
 
Please do not send personal information by e-mail. E-mail is not a secure method of transmitting sensitive information (such as your member ID, social insurance number, birth date or address). To protect your privacy, any requests containing personal information should be made by telephone, fax, mail or in person by appointment. For a more timely response to requests, please provide a daytime phone number.


Mail:
PSP Board c/o Alberta Pensions Services Corporation
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9
Contact the Client Service Advocate

The Client Service Advocate ensures that APS delivers on its commitments to provide clear information.

Phone:
1-888-643-1337
E-mail:
 
Please do not send personal information by e-mail. E-mail is not a secure method of transmitting sensitive information (such as your member ID, social insurance number, birth date or address). To protect your privacy, any requests containing personal information should be made by telephone, fax, mail or in person by appointment. For a more timely response to requests, please provide a daytime phone number.
 
Contact the Privacy Advocate

If you have a concern about how your personal information is handled contact the Privacy Advocate.

Myrna Kampjes
Manager, Privacy & Access
Phone:
780-391-3724
Fax:
780-391-3771
E-mail:
 
Please do not send personal information by e-mail. E-mail is not a secure method of transmitting sensitive information (such as your member ID, social insurance number, birth date or address). To protect your privacy, any requests containing personal information should be made by telephone, fax, mail or in person by appointment. For a more timely response to requests, please provide a daytime phone number.
 
Media Inquiries

All media inquiries should be directed to PSPP's administrator, Alberta Pensions Services Corporation (APS).

E-mail:
 
Please do not send personal information by e-mail. E-mail is not a secure method of transmitting sensitive information (such as your member ID, social insurance number, birth date or address). To protect your privacy, any requests containing personal information should be made by telephone, fax, mail or in person by appointment. For a more timely response to requests, please provide a daytime phone number.
 

APS operates the Member Services Centre, Employer Services, Client Service Advocate and the Privacy Advocate on behalf of PSPP.