Frequently Asked Questions

Common Questions

1.
Where can I find the instructions for independent accountants or auditors?

The instructions are used to produce an accountant's report and to report related results to PSPP's administrator, Alberta Pensions Services Corporation (APS). These instructions can be found on Pension e-guide under Employer Compliance Reporting.

2.
Does the employer have to file the Statement of Non-Participating Employees (PS44) each year?
Yes. Starting in 2015, as an employer you are required to file a PS44 directly with PSPP's administrator, Alberta Pensions Services Corporation (APS), each year. The PS44 should be filed with APS at the same time as the Annual Statement of Control Environment (ASCE).
3.
Does the employer have to file an Annual Statement of Control Environment (ASCE) with APS each year?

Yes, the ASCE must be filed every year, including years an audit is not completed. A sample letter can be found on Pension e-guide.

4.
What happens when an employee reaches 35 years of service?

Continue to remit service and salary data, but do not deduct or remit employer or employee contributions. An employee cannot accrue more than 35 years of pensionable service, even if they continue working beyond 35 years. However, salary after 35 years of service may be taken into account when calculating the highest average salary, subject to the salary cap.

5.
What should I do if I have a suggestion for modifying the terms of the Plan?

The Board appreciates receiving feedback/suggestions for potential plan improvements. To send your feedback/suggestions, e-mail the PSPP Board at board@pspp.ca or write to PSPP Board address on the contact us page.

6.
How do we recover overpayments for a Buyback account?

When contributions have been reported after a buyback account has been closed the system will generate an overpayment invoice that can be transacted on the next remittance.

For further questions, contact your Employer Services Representative.

7.
How do we report leaves spanning years?

Report leaves during the year-end process. If a leave spans more than one year, when the later portion of the leave is reported a costing will be auto-generated for the entire leave. No additional reporting is required.

8.
What is the current balance on a Buyback account for a member?
Members' balances are shown on the Periodic Reporting of Buyback Accounts report available through the report generator or through the search function available in the Remittance process..

For further questions, contact your Employer Services Representative.
9.
How do we cancel a Buyback account because of incorrect information?

E-mail your Employer Services Representative requesting to cancel the account. There may be additional steps if payments have been remitted to PSPP?s administrator, Alberta Pensions Services Corporation (APS).

10.
How do I reset my Employer Portal password?
Use the reset password function on the Employer Portal login page.
11.
If an employee changes jobs, can the pension be transferred?

If the new employer has a pension plan, the PSPP pension may be transferred to the new plan provided a transfer agreement exists between the plans.

There are transfer agreements with most of the public sector pension plans in Canada. If there is no transfer agreement with the new plan, the member might be able to use the funds from PSPP to cover the cost of purchasing the service with the new employer. Each pension plan has its own set of unique rules. Some plans do not allow service to be transferred or purchased. The member will need to check the rules under the new pension plan and contact PSPPs administrator, Alberta Pensions Services Corporation (APS) for information.


For answers to questions not listed here, please contact your Employer Services Representative.